Your Doctor Visit Jump-Start Program

Welcome to the Your Doctor Visit Jump-Start Program.   Whether you're going in for a check-up or visiting the doctor because you have symptoms, adopt a “team player” attitude. Your doctor may have the specific scientific knowledge to analyze your condition, but it's your job to provide the story.  There are steps you can take to get the most from your next doctor's visit and increase your chances of getting the best treatment and preventive care.  The materials are designed to help you prepare for your next doctor visit so you can make the most of your time with your doctor.

Your Exclusive Care Health Plan provides you a biometric screening free of charge!

Please note: This information is provided to you for educational purposes only, and should not be considered medical advice. Before changing any lifestyle activities, please discuss any health improvement activities or concerns that you may have with your doctor.

The Center for Optimal Health Medical Office

Medical homes are the foundation for patient-centered care and are responsive to individual patient preferences, needs, and values. The Center for Optimal Health Medical Office is conveniently located near downtown Riverside at the site of the Don Schroeder Family Clinic and the Rubidoux Pharmacy. The Center offers a convenient way for Exclusive Care members to receive all recommended preventative services, including nutrition and fitness consultations, at one site with no cost to members. You may access this service regardless of your PCP assignment. Same day appointments are available.

Rubidoux Pharmacy

For the best possible utilization of your prescriptions, contact the Pharmacist for a consultation. Save time and money by taking advantage of the Pharmacy’s mail order program – members receive 3 months of medications for the cost of 2 months copay. There are no copays for diabetes medications and supplies, or hypertension and cholesterol medications. Your Flexible Spending Account (FSA) card is accepted.

Risk Assessment

My Life Check - Life's Simple 7

My Life Check was designed by the American Heart Association with the goal of improved health by educating the public on how best to live. These measures have one unique thing in common: any person can make these changes, the steps are not expensive to take and even modest improvements to your health will make a big difference. Start with one or two. This simple, seven step list has been developed to deliver on the hope we all have--to live a long, productive healthy life.


Patient and Clinician Videos
Asking questions about your health care is a smart decision. Patients and families who engage with health care providers ask good questions and help reduce the risk of errors and hospital admissions. In these short videos, patients talk about how simple questions can help you take better care of yourself, feel better, and get the right care at the right time. Doctors and nurses talk about how your questions help them take better care of you and give advice on how you can be an active member of your health care team and get your questions answered.


Finding the Right Doctor
Choosing the right doctor for you can be a confusing process, but it doesn’t have to be. So rather than overwhelming yourself by jumping right in to healthcare provider directories online, the best way to start is good old-fashioned word of mouth. Check out these tips from the American Heart Association.

Talking to Your Doctor
Are you embarrassed to ask your doctor certain questions, nervous that you’ll sound confused, or flustered by the fact that your doctor seems rushed for time or uses lots of technical language? You will find help here.

Getting a Second Medical Opinion
For your heart’s sake, get a second opinion. When your doctor recommends a medication or procedure, whether for a cardiovascular condition or not, you almost certainly have questions and concerns – or even fears. Your next step should be to get a second opinion. Follow these steps from the American Heart Association.

Questions to Ask Your Doctor
One of the most important relationships you’ll ever have is the one you’ll develop with your doctor. But it’s not just about listening to what you’re told, it’s about asking the right questions – and asking again if you don’t get the answers you need.

Tools & Resources

Medication Information
Learn more about your prescription medication with these resources from the American Heart Association.

My Family Health Portrait
Talking with your health care provider about your family health history can help you stay healthy! Using this “My Family Health Portrait” allows you to enter your family health history, learn about your risk for conditions that can run in families, print your family health history to share with family or your health care provider, and save your family health history so you can update it over time.

Question Builder
Be prepared for your next medical appointment. Use this resource to create a list of questions that you can take with you whether you are getting a checkup, talking about a problem or health condition, getting a prescription, or discussing a medical test or surgery. Whatever the reason for your visit, it is important to be prepared. With the “Question Builder,” it is easy.